Career

Job Description:

• Monitoring staff discipline, break hour, attendance, performance and ensure instructions are followed.
• Train and educate staffs to accept new systems and implementations and ensure all given tasks are carried out to expectation.
• Manage all production activities and workers within an assigned area.
• Responsible for meeting targets on productivity and quality.
• Responsible for implementing a supervisory control and reporting system within the area.
• Full commitment is expected to ensure that total quality control is being practiced by all personnel within their authority.
• Ensure machine start up on time and hygiene inspection is performed before production, and ensure operating parameters such as sealing temperature, machine speed, efficiency and wastage are under control during production running, and thorough cleaning with 5S implementation after production.
• Perform regular auditing to ensure plant machineries are properly maintained and faulty machinery are to be repaired.
• Report to Production Manager and liaise with technical staff, quality controllers and store personnel to obtain maximum support to achieve planned targets.
• Ensure that the line operating controls and reports are completed accurately, timely and distributed to the relevant personnel.
• Proactive thinking in solution and have ownership of problems and achieve total excellence.
• Any other tasks assigned by superior or management.

Job Requirement:

• Candidate should possess a Diploma or Degree holder in engineering or equivalent
• Preferably at least 3 year of related working experience.
• Preferably Executive level specializing in Production or equivalent.
• Good communication skills in English & Bahasa Malaysia language for both spoken and written
• Able to speak in Mandarin is added advantage

Job Description:

• Overseeing e-commerce activities on product listing, pricing, and promotion on the e-commerce platforms (internal and external platform).
• Manage on daily e-commerce routine, including product listing, inventory management, shipment, order fulfilment, and promotional material and visual.
• Planning and execute e-commerce online campaign and promotion to meet company goal.
• Responsible for analysing data to identify trends, track performance, and make data-driven recommendation for improvement.
• Attend to customer inquiries on all e-commerce platform (internal and external).
• Implementing customer retention strategies to increase repeat purchases and loyalty.
• Attend to customer inquiries on all e-commerce platform (internal and external).
• Stay updated on industry trends and competitor activities to inform strategic decisions.
• Work closely with marketing and operation team, to ensure seamless e-commerce operations and enhance customer experience.
• Undertake other ad hoc assignments as required.

Job Requirements:

• Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/ Management, Marketing, Mass Communications or equivalent.
• Minimum of two years of experience in an e-commerce role would be an advantage.
• Strong knowledge of e-commerce platforms.
• Ability to work collaboratively in a fast-paced environment
• Able to work independently with minimum supervision, self-motivated and a team player.
• Proficient in using Adobe Illustrator/Adobe Photoshop.
• Proficiency in both Mandarin and English (written and verbal).

Job Types: Full-time, Permanent

Job Description 

• Business Development: Develop new business and maintain current relationships
• Market Analysis: Identify business opportunities by studying and analyzing potential sales leads.
• Customer Service: Handle customer inquiries and provide assistance to meet their requirements effectively.
• Problem Solving: Investigate customer issues, prepare solutions, and discuss with the Sales Manager to ensure client satisfaction.
• Reporting: Prepare sales reports and coordinate responses to requests from the sales team and customers.
• Order Processing: Collaborate with operation departments to ensure timely shipments of customer’s cargo.
• Client Relations: Visit customers when necessary to maintain strong relationships and address their needs.

Who are they looking for?

• Educational Background: Candidates with a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, or Professional Degree in a relevant field.
• Experience: Individuals with 1-3 years of experience in logistics or supply chain industry. Candidates with no prior experience are also welcomed to apply.
• Language Skills: Mandarin speakers are preferred, as this skill may be beneficial when communicating with certain clients or partners.
• Sales Aptitude: Individuals with a passion for sales and the ability to develop new business opportunities.
• Communication Skills: Strong communicators who can effectively interact with clients and team members.

1. Job Purpose

To lead the company’s Quality Assurance, Research & Development, and System Compliance functions in ensuring product quality, regulatory compliance, and continuous innovation. This role is key in supporting the company’s mission of delivering safe, high-quality tea and coffee products while meeting market demands and internal strategic goals.

2. Key Responsibilities

A. Leadership & Team Management

• Lead and supervise a team comprising:
• 3 Quality Assurance Staff
• 3 Food Technologists (Product R&D & Labelling)
• 1 System Compliance Coordinator
• Set team objectives aligned with company goals and monitor performance.
• Foster a culture of quality, accountability, and continuous improvement.

B. Quality Assurance & Food Safety

• Oversee the implementation and maintenance of QA systems across raw material intake, production, and finished goods.
• Lead internal QA reviews and coordinate third-party audits (e.g. Halal, HACCP, GMP, ISO 22000, MESTI).
• Ensure product consistency and safety through in-house testing protocols and quality control checks.
• Manage non-conformance reports (NCRs), root cause analysis, and corrective/preventive actions (CAPA).

C. Research & Product Development

• Drive formulation, improvement, and innovation of tea and coffee products (instant, & traditional).
• Supervise product trials, sensory evaluations, and scale-up to production.
• Collaborate with marketing and production to ensure product feasibility, appeal, and cost control.
• Evaluate new ingredients, technologies, and packaging materials to enhance product value.

D. System Compliance & Certification

• Ensure ongoing compliance with regulatory and certification requirements (JAKIM, MOH, etc.).
• Maintain documentation and system updates in line with HACCP, Halal Assurance System, GMP, and ISO standards.
• Coordinate with the System Compliance Coordinator to manage training, documentation control, and audit readiness.

3. Key Requirements

Education

• Bachelor’s Degree in Food Science, Food Technology, Biotechnology, Chemistry, or related field.
• Additional certifications in HACCP, Halal Internal Auditor, ISO 22000, Organic or Quality Systems preferred.

Experience

• Minimum 5 years’ working experience in QA/R&D in food or beverage manufacturing, with at least 3 years in a managerial or supervisory capacity.
• Experience leading teams and working cross-functionally with production and marketing.
• Knowledge of tea and coffee product characteristics and formulation is an added advantage.

Technical Competency

• Strong knowledge of food safety and quality standards (HACCP, GMP, ISO 22000, Halal).
• Skilled in sensory analysis, lab testing, formulation, and shelf-life evaluation.
• Familiar with regulatory labelling, ingredient declaration, and export standards.

Soft Skills

• Strong leadership, coaching, and communication skills.
• Strategic thinker with ability to translate company goals into operational execution.
• Detail-oriented with strong problem-solving and analytical skills.
• Able to manage multiple projects and timelines under pressure.

4. Key Performance Indicators (KPIs)

• Compliance score in third-party and internal audits.
• Reduction in customer complaints and product non-conformances.
• Number and success rate of new product developments launched.
• Team performance and training progress.

Job Summary:

We’re looking for an experienced and driven Export Sales Manager to grow our PVC food cling film business across international markets. You will be responsible for export sales strategies, manage key distributors and customer accounts, drive revenue through new market development, and lead a sales team.

This role is ideal for someone who is looking to grow professionally in the food-related flexible packaging industry. We provide a platform for the candidate to execute strategic planning, exercise team leadership, and exposure in a fast-moving international sales environment.

Key Responsibilities:

• Develop and implement export sales strategies to achieve revenue and market share targets across key international markets.
• Identify, establish, and maintain strong relationships with international distributors, agents, and direct customers.
• Lead and mentor the export sales team to drive performance and achieve KPIs.
• Conduct regular market analysis to identify new business opportunities, pricing trends, competitive landscape, and customer needs.
• Participate in international trade shows, exhibitions, and customer visits to promote the company’s PVC cling film products.
• Ensure compliance with export regulations, documentation, and logistics coordination.
• Collaborate closely with internal teams to align customer requirements with product capabilities and deliver excellent customer support.
• Negotiate contracts and pricing agreements in line with company policies and profit margins.

Requirements:

• Minimum 10 years of B2B international sales experience, preferably working with food packaging distributors, food processors, HORECA market, or modern retail buyers.
• Proven 3 years leadership experience managing and leading a sales team.
• Background in PVC cling film products or food-related flexible packaging, and export market experience is highly preferred.
• Familiarity with trade compliance, Incoterms, and international logistics.
• Excellent negotiation, communication, and leadership skills.
• Strategic thinker with strong analytical and problem-solving capabilities.
• Ability to travel internationally as required.
• Bachelor’s Degree in Business, Marketing, or related field.
• While proficiency in English and Mandarin is a must to effectively communicate with our diverse client base and stakeholders, multilingual ability is a plus.

Send your resume to : recruitment.admin@thongguan.com
Whatapp to : 017-6544288

Role Summary:

We are seeking a motivated and results-driven Export Sales Representative to grow our international customer base for PVC food cling film. This role focuses on identifying new business opportunities, building strong distributor relationships, and executing export sales strategies. The successful candidate will have exposure to the fast-moving international sales market and work together with the export team.

Key Responsibilities:

• Grow and expand export markets, focus on acquiring new and developing existing B2B customers to achieve revenue target.
• Manage the full sales cycle: lead generation, quotation, negotiation, closing, and payment.
• Build and maintain strong relationships with overseas clients and partners.
• Prepare and follow up on sales quotations, pro forma invoices, and commercial terms.
• Achieve monthly and annual export sales targets.
• Coordinate with internal teams to ensure satisfactory customer service.
• Monitor competitor activities and market trends in target regions.
• Represent the company at trade exhibitions and industry event.

Requirements:

• Minimum 3–5 years of experience in export sales, preferably in plastic packaging. Experience in dealing with distributors, retailers or food packaging-related businesses is a plus.
• Strong communication and negotiation skills.
• Proficiency in English and Mandarin to effectively communicate with Mandarin-speaking clients (additional languages are a plus).
• Familiar with Incoterms, shipping terms, and international payment methods.
• Able to travel internationally.
• Results-oriented and self-driven with high level of cultural awareness and adaptability.
• Comfortable with cross-border communication and time zones.
• Bachelor’s Degree in Business, Marketing, or related field.