Career
Thong Guan’s mission is to create equal opportunities for everyone. Come work with us and do what you love.
THONG GUAN IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY.
The Human Resources Department
Thong Guan Industries Berhad
Lot 52, Jalan PKNK 1/6,
Kawasan Perusahaan Sungai Petani,
08000 Sungai Petani, Kedah, Malaysia.
As a growing corporation, we are always on the lookout for capable, confident, and committed individuals to serve our expanding operations both in Malaysia and abroad.
We hire individuals with the knowledge, skills, abilities, and motivation that will enable us to maintain our competitive advantage in an increasingly competitive environment.
We welcome talents who strive to be innovative and add value to join our team and grow with us.We are confident that you will find the right opportunities at Thong Guan.
We also provide industrial training opportunities for university undergraduates.
For more opportunities whether you are a fresh graduate or an experienced professional, please send or email your resume with a recent passport-sized photo of yourself to us.
Job description
Position Objective:
CS – To coordinate, plan and implement activities in the Customer Service Department towards total customer satisfaction in achieving Company’s objectives.
Performance Measures and Standards: CS
- a) Number of customers’ complaints (internal/external).
- b) Courtesy in handling customers.
- c) Time taken to solve customers’ problems.
- d) Sales team’s objectives are met in terms of profit margin, market penetration and volume.
- e) Systematic and up-to-date records.
Job Requirements:
- Candidate must possess at least a Diploma or Degree in Business Studies/Administration/Management, Marketing / Mass Communication or equivalent.
- Fresh graduates are welcome to apply.
- Good communication and interpersonal skills.
- Candidates fluent in English/(Mandarin could be an advantage) as the role requires candidates to deal with EU, US & South Asian clients
- Job Types: Full-time, Permanent
Send your resume to :
recruitment.admin@thongguan.com
Job description
Position Objective:
To carry out corrective repair, preventive maintenance and maintaining of equipment and machine to minimize downtime and achieve Company’s objective.
Key Responsibilities & Accountabilities:
a) Carry out routine maintenance of equipment and machine through routine checks and necessary steps like topping up of oil and lubrication, change of dies etc.
b) Perform fundamental repairs and trouble-shooting of equipment and machines.
c) Increase equipment/machine uptime and reduce maintenance expenditures.
d) Carry out equipment and process set-ups.
e) Carry-out predictive and preventive maintenance activities.
f) Upgrade skills and knowledge to be able to understand electrical/electronic and mechanical principles and its usage.
g) Work together with production and other departments to support Department’s activities.
h) Adhere to procedures that promote safety, health and welfare of employees and contractors.
i) It’s your responsibility to take reasonable care for the safety and health of yourself and of others who may be affected by your acts or omissions at work and to cooperate with the Company on its safety policies & programmed besides complying with any instruction and measure on occupational safety
Performance Measures and Standards:
a) Compliance to all ISO/safety and health and related laws and regulations.
b) Able to trouble-shoot, perform routine checks, setups and dies changeover
c) Machine downtime
d) Housekeeping and 5S
e) Number of work-related accidents and injuries
- At least 3 years of working experience in machine maintenance, facility maintenance or the related field is required for the position.
- Diploma in electrical engineering or mechatronic.
Job Types: Full-time, Permanent
Send your resume to:
recruitment.admin@thongguan.com
Job Description:
- Monitoring staff discipline, break hour, attendance, performance and ensure instructions are followed.
- Train and educate staffs to accept new systems and implementations and ensure all given tasks are carried out to expectation.
- Manage all production activities and workers within an assigned area.
- Responsible for meeting targets on productivity and quality.
- Responsible for implementing a supervisory control and reporting system within the area.
- Full commitment is expected to ensure that total quality control is being practiced by all personnel within their authority.
- Ensure machine start up on time and hygiene inspection is performed before production, and ensure operating parameters such as sealing temperature, machine speed, efficiency and wastage are under control during production running, and thorough cleaning with 5S implementation after production.
- Perform regular auditing to ensure plant machineries are properly maintained and faulty machinery are to be repaired.
- Report to Production Manager and liaise with technical staff, quality controllers and store personnel to obtain maximum support to achieve planned targets.
- Ensure that the line operating controls and reports are completed accurately, timely and distributed to the relevant personnel.
- Proactive thinking in solution and have ownership of problems and achieve total excellence.
- Any other tasks assigned by superior or management.
Job Requirement:
- Candidate should possess a Diploma or Degree holder in engineering or equivalent
- Preferably at least 3 year of related working experience.
- Preferably Executive level specializing in Production or equivalent.
- Good communication skills in English & Bahasa Malaysia language for both spoken and written
- Able to speak in Mandarin is added advantage
Job Types: Full-time, Permanent
Send your resume to : recruitment.admin@thongguan.com
Contact No : 017-6544288
Job Description:
- Overseeing e-commerce activities on product listing, pricing, and promotion on the e-commerce platforms (internal and external platform).
- Manage on daily e-commerce routine, including product listing, inventory management, shipment, order fulfilment, and promotional material and visual.
- Planning and execute e-commerce online campaign and promotion to meet company goal.
- Responsible for analysing data to identify trends, track performance, and make data-driven recommendation for improvement.
- Attend to customer inquiries on all e-commerce platform (internal and external).
- Implementing customer retention strategies to increase repeat purchases and loyalty.
- Attend to customer inquiries on all e-commerce platform (internal and external).
- Stay updated on industry trends and competitor activities to inform strategic decisions.
- Work closely with marketing and operation team, to ensure seamless e-commerce operations and enhance customer experience.
- Undertake other ad hoc assignments as required.
Job Requirements:
- Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/ Management, Marketing, Mass Communications or equivalent.
- Minimum of two years of experience in an e-commerce role would be an advantage.
- Strong knowledge of e-commerce platforms.
- Ability to work collaboratively in a fast-paced environment
- Able to work independently with minimum supervision, self-motivated and a team player.
- Proficient in using Adobe Illustrator/Adobe Photoshop.
- Proficiency in both Mandarin and English (written and verbal).
Job Types: Full-time, Permanent
Job Type: Full-time
Send your resume to : recruitment.admin@thongguan.com
Job description
- Sourcing and vetting potential suppliers to ensure the best quality and value for the company
- Negotiating contracts and purchase orders with suppliers to secure favourable terms
- Monitoring inventory levels and placing orders to maintain optimal stock levels
- Collaborating with cross-functional teams to understand and meet the company’s procurement needs
- Tracking and analysing procurement data to identify cost-saving opportunities and improve efficiency
- Ensuring all purchasing activities comply with the company’s policies and procedures
Required skills for a purchasing manager:
- Strong analytical and negotiation skills
- Excellent communication and interpersonal skills
- Understanding of supply chain management principles
- Market knowledge and trend analysis capabilities
- Proficiency in procurement software and data analysis tools
- Financial acumen and budget management skills
Job Types: Full-time, Permanent
Job Discription
Core Responsibilities:
- Product Expertise and Demonstration:
Understand the technical specifications and applications of the products or services.
Conduct product demonstrations and technical presentations to showcase benefits.
- Customer Relationship Management:
Build and maintain strong relationships with clients, understanding their requirements.
Act as the main technical contact during the pre-sales, sales, and after-sales processes.
- Sales Process Support:
Collaborate with sales teams to identify opportunities and create tailored solutions.
Prepare proposals, quotes, and technical documentation for clients.
Negotiate contracts, ensuring both technical feasibility and profitability.
- Problem Solving and Consultation:
Analyze client needs and recommend appropriate solutions.
Address technical queries, troubleshoot issues, and provide training if needed.
- Market and Product Research:
Stay updated on industry trends and competitors’ offerings.
Provide feedback to R&D or product teams for product improvements or new developments.
- Achievement of Sales Targets:
Develop strategies to meet or exceed sales goals.
Prepare and present sales forecasts and progress reports.
- Candidate should possess a Diploma or Degree holder in mechanical/electrical/electronic engineering or equivalent
- Preferably at least 3 year of related working experience.
- Preferably Executive level specializing in Technical or equivalent.
- Good communication skills in English & Bahasa Malaysia language for both spoken and written
- Able to speak in Mandarin is added advantage
Job Types: Full-time, Permanent
Send your resume to : recruitment.admin@thongguan.com
DUTIES AND RESPONSIBILITIES: –
- Responsible to maintain optimum level of finished goods stocks, materials & packaging all the time
- To carry out quality checking during packing process to ensure quality, weight accuracy, labelling are in order all the time.
- Monitor stock level & replenish for materials, packaging & parts when necessary to maintain above minimum order level.
- To prepare purchase requisition for office & store equipment, tools, upkeep & parts for trucks/forklift’s repair & maintenance.
- To monitor & ensure incoming stock from suppliers are all in good order in term of quantity & quality.
- To monitor during truck loading process to ensure stock are all load correctly and practice FIFO.
- To monitor during truck loading process to ensure stock are all load correctly and practice FIFO.
- Attend to HALAL, MeSTI, KPDNHEP, MPOB audit and ensure in compliance with audit requirement & all record updates all the time.
- To manage and control the leaves records & overtime and ensure sufficient manpower to perform the loading/unloading & deliveries works as planned by logistic at all time.
- Monitor & identify the problem of stock returns, prepare slow moving stocks list to discuss & highlight to related dept to resolve the problem.
Job Types: Full-time, Permanent
Send your resume to : recruitment.admin@thongguan.com
Job description
- Operate test equipment, particularly the test cell
- Rigging and instrumenting test engines
- Conducting performance and development tests including investigations
- Recording test data
- Assist engineers
- Technicians may expect to have direct contact with machines and components, working in the lab and occasionally in the field and at the proving grounds, observing, operating, and testing the product or component
- Accountability for delivering quality work in required timescales
- Perform differentiation protocols to derive lung-specific cell types and vascular cell types from stem/progenitor cells
- Optimize and improve differentiation protocols
- Minimum 2 years experience in manufacturing line, mechanical engineering, electrical engineering or chemical engineering.
Job Types: Full-time, Permanent
Send your resume to : recruitment.admin@thongguan.com
Responsibilities:
Develop and execute short- and long-term sales strategies to achieve business targets, including sales route planning and new customer acquisition and market expansion initiatives.
Manage departmental budgets effectively, ensuring optimal resource allocation and cost control and return on investment (ROI).
Assign and oversee sales territories setting budgets and cascading key performance indicators (KPIs). Monitor team performance, identify skill gaps, and implement or propose training programs to enhance productivity.
Lead and track sales activities, ensuring alignment with client budgets, market conditions and store call cycles. Adapt strategies to evolving trends and analyze competitor movements to maintain competitive edge.
Negotiate pricing and contract terms to facilitate sales agreements while maintaining targeted profit margins and ensuring compliance with company policies.
Access product gap and propose improvements, recommending new or enhanced product solutions based on customer feedback and market demands.
Analyze sales reports and forecast, identifying trends and insights to support strategic decision-making and business growth opportunities.
Continuously enhance sales processes, customer satisfaction and account receivables management to improve cash flow and collection efficiency.
Address complex customer issues proactively, implementing preventive measures to mitigate future risk and enhancing service recovery strategies.
Build and strengthen customer relationships, ensuring repeat business, brand loyalty andlong-term business partnership.
Collaborate with internal teams including marketing, product development and supply chain to align on client needs and leverage cross-industry opportunities and optimize inventory management.
Stay updated on industry trends, regulatory changes and technological advancements,integrating innovative solutions into the sales strategy to maintain a competitive advantage.
Identify and explore new market segments, assessing potential partnerships, distribution channels and digital transformation opportunities to expand reach.
Drive a high performance sales culture, setting clear goals, fostering accountability and recognizing achievements to motivate the team.
Seek out new sales opportunities by opening new accounts and follow through sales leads.
Ensuring brand presence and product availability.
Managing inventory levels.
Assisting in DSO/ debt collection.
Planning and execute promotional activities.
Regular sales report, related paperwork and etc.
To assist in other general assignments as may be required from time to time by management.
Requirements:
Degree or professional qualification in Business Studies/Marketing/Economics or a related discipline.
5 to 8 years’ experience in a similar role with 2 to 3 years’ experience in a managerial capacity.
Experienced in general trade.
Highly motivates individual with positive work attitude.
Demonstrate good working knowledge and understanding of the industry and market.
Job Types: Full-time, Permanent
Send your resume to : recruitment.admin@thongguan.com
Job Description
As Sales Manager, you will be responsible for develop and implement effective sales strategies aligned with company goals.
Analyze market trends and competitor activity to refine strategy.
Monitors sales process and pipelines to ensure efficiency and productivity.
What we look for:
Bachelor Degree or above, preferably in Business Management/ Marketing or related sales business.
Minimum 5 years working experience in export market and sales/marketing position in direct selling industrial manufacturing.
Self-motivated, hardworking and positive, hunter personality
Strong interpersonal, presentation and selling skills
Good spoken and written in Mandarin, English and Bahasa Malayu. “We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.”
- Send your resume to : recruitment.admin@thongguan.com