Thong Guan is an equal opportunity employer who values diversity.

As a growing corporation, we are always on the lookout for capable, confident, and committed individuals to serve our expanding operations both in Malaysia and abroad. We hire individuals with the knowledge, skills, abilities, and motivation that will enable us to maintain our competitive advantage in an increasingly competitive environment.

We welcome talents who strive to be innovative and add value to join our team and grow with us. We are confident that you will find the right opportunities at Thong Guan.

We also provide industrial training opportunities for university undergraduates.

For more opportunities whether you are a fresh graduate or an experienced professional, please send or email your resume with a recent passport-sized photo of yourself to us.

The Human Resources Department
Thong Guan Industries Berhad
Lot 52, Jalan PKNK 1/6,
Kawasan Perusahaan Sungai Petani,
08000 Sungai Petani, Kedah, Malaysia. Job Application Form

Customer Service Officer / Executive

Job Description:

  • Manage local and overseas sales follow up activities and customer service activities.
  • Provide efficient and effective support in customer service and sales activities including processing sales orders, invoices etc (local/export).
  • Manage and maintain a good tracking system.
  • Arrange shipping and delivery schedules/liaise with Logistics Department (for export).
  • Coordinate with Production Department for efficient processing of orders. 
  • Liaise with customers from time to time on orders and customers' enquiries.
  • Ensure effective solutions are taken to meet all customers' needs in minimal time.

Job Requirements:

  • Candidate must possess at least a Diploma or Degree in Business Studies/Administration/Management, Marketing / Mass Communication .or equivalent.
  • Good communication and interpersonal skills.
  • Required language(s): Bahasa Malaysia, Chinese, English
  • At least 1 year of working experience in the related field and fresh graduate is required for this position; candidates with plastic packaging/product background preferred.
  • Full-Time position(s) available.
Business Development & Sales Manager

Job Description:

  • Manage and implement Company’s projects and policies in a given time frame.
  • Plan and implement strategies consistent with overall aims and requirements of the Company.
  • Liaise with other departments in order to establish and maintain effective activities and support in relations to the Company’s sales, production and overall operating functions.
  • Achieve sales target, profitability and margin.
  • Develop new market and value-added products to increase sales revenue and profit.
  • Manage customers’ complaints and issues to ensure that effective and efficient solutions are taken in minimal time.
  • Plan and implement marketing, sales and customer retention strategies.
  • Protect and develop company’s brands.
  • Ensure that products are of optimum quality, according to requirements and are shipped according to schedule.
  • Manage product/service mix, pricing and margins according to agreed aims.
  • Maintain and develop existing and new customers through ethical sales methods to optimize quality of service, business growth and customer satisfaction.
  • Plan and manage sales and marketing resources according to agreed budgets.
  • Monitor debtor analysis to ensure collections activities adhere to the terms given to customers.
  • Monitor and report on market and competitor activities and provide relevant reports and information.
  • Manage and develop corporate image and reputation.
  • Manage all staff reporting to the position as to effectively recruit, train, evaluate, motivate and delegate and monitor their activities.

Job Requirements:

  • Candidate must possess at least a Diploma or Degree in Business Studies/Administration/Management, Marketing / Mass Communication or equivalent.
  • Good communication and interpersonal skills.
  • Required language(s): Bahasa Malaysia, Chinese, English
  • At least 5 year of working experience in the related field; candidates with export packaging background more preferred.
  • Full-Time position(s) available.
Purchasing Executive / Officer

Job Descriptions

  • To source and procure required products by ensuring the right specification, quality standards and cost criteria.
  • To comply with the established procurement procedures and works toward achieving the Company's target on improvement of material costs.
  • Suppliers' negotiation (performance, pricing, delivering , quality, terms, service & rules and regulation).
  • New suppliers sourcing.
  • Monitor and chek Purchase Orders and Purchase Requisitions.
  • Plan & implement strategies consistent with overall aim and requirements of the company.
  • Ensure ontime delivery for requested products to avoid any interruptions with production operations and other departments.

Job Requirements

  • Candidate must possess at least a Bachelor of Degree in Procurement, Business Management or equivalent;
  • Minimum 3 - 5 years experience in purchasing in manufacturing company.
  • Candidates with experience in international sourcing is more preferred.
  • Have strong negotiation and communication skills. Good command of English, Malay and Chinese dialects.
  • Those without degree but have more working experience in purchasing will be considered.
Production Officer / Supervisor

Job Responsibilities

  • Train  and motivate production personnel to be able to perform routine production processes in meeting product quality, yield and productivity.
  • Ensure optimization of manpower, machinery and material.
  • Ensure Good Manufacturing Practice (GMP) is practiced in production floor in compliance with Hazard Analysis Critical Control Point (HACCP) certification.
  • Plan, delegate and monitor works on production floor to ensure process efficiency for high productivity and lower rejects.
  • Study and plan for any new production methods, and to implement, to improve production rate.
  • Plan production schedules to meet sales demand.
  • Drive improvement activities / projects in the production floor and implement cost saving projects.
  • Ensure awareness and practice GMP & HACCP requirements at all time.

Job Requirement

  • Candidate must possess at least Bachelor's Degree/ Post Graduate Diploma / Professional Degree or any other that in equivalent.
  • At least 2-3 years of working experience in the related field is required for this position.
  • Good command written and verbal in English, Bahasa Malaysia and Chinese.
  • Independent and able to multi-task in a fast-paced & dynamic environment.
Export Sales Executive

Job Description:

  • Maintaining existing customers to ensure order retention and sales expansion.
  • Research potential export markets and conduct personal selling visits.
  • To conduct surveys and market research in order to study and analyse the changing needs of the customers and markets.
  • To develop plans and strategies to achieve sales target.
  • To attend customers needs and requirement at all time.
  • To coordinate with Production, QA, Logistic and Finance to ensure goods are deliver to customers on time and in good quality and payment terms are meet.


  • Candidate must possess at least a Bachelor of Degree or Diploma in Marketing / Business Studies or related discipline;
  • At leat one year of sales experience in industrial products.
  • Extensive overseas travelling ie require.
  • Self starter, analytical mind and trustworthy personality is a must.
  • Those who are aggressive and eager for success are encourage to apply.

  ** Countries coverage include CIS country, Middle East, India, SEA, South Africa
       and others.